Last updated 2 November 2026
Privacy Policy
Le Chef is a room service app that lets guests order food to their stateroom. We built it to collect as little as possible. This policy explains what the app uses and why.
What we do not collect
Le Chef does not ask for your name, email, phone number, payment card or location. There is no account to create. The app contains no advertising, no analytics and no tracking, and we do not sell or share personal data with anyone.
Camera
The app asks for camera access only to scan the QR code in your stateroom. The image is processed on your device to read the code; no photos or video are stored or sent anywhere.
Your stateroom and your orders
When you scan a stateroom code, the app remembers your stateroom number so your orders reach the right cabin. Your orders contain the dishes you choose, any special requests, and any allergy or dietary notes you type in, so the galley can prepare your meal safely.
In the current version, this information is stored only on your device. When the app is connected to a ship's ordering system, orders are sent to that ship's galley and crew solely to prepare and deliver your meal, and are kept only for as long as the operator needs to provide the service.
Your stateroom link expires automatically after 14 days, and you can sign out of a stateroom at any time from the Concierge screen. Deleting the app removes everything it stored on your device.
Children
Le Chef does not knowingly collect personal information from children and does not require any personal information to use it.
Changes
If we change how the app handles information, we will update this page and the date above.
Contact
Questions about privacy? Contact us through the support details on the Le Chef App Store or Google Play listing, or via le-chef-nu.vercel.app.